Shipping policy
Thank you for shopping at Official Dr. Rashel USA — RashelMiracleProducts.com. We are committed to delivering your luxury skincare products safely and promptly.
Processing Time All orders are processed within 1–3 business days (Monday–Friday, excluding US federal holidays). Orders placed after 12:00 PM PST may begin processing the following business day.
Free Standard Shipping We offer FREE Standard Shipping on all orders over $50.00 within the contiguous United States. Orders under $50.00 are subject to standard shipping rates calculated at checkout.
Estimated Delivery Times (USA)
- Standard Shipping: 7–10 business days
- Expedited Shipping: 2–5 business days
- Overnight Shipping: 1 business day (order must be placed before 12:00 PM PST)
Shipping Carriers We ship via USPS, UPS, and FedEx. Carrier selection is based on your location and the shipping method chosen at checkout.
Order Tracking Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update in the carrier's system.
Address Accuracy Please ensure your shipping address is correct at the time of checkout. Official Dr. Rashel USA is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at support@rashelmiracleproducts.com.
Lost or Damaged Packages If your package is lost in transit or arrives damaged, please contact us within 7 days of the expected delivery date at support@rashelmiracleproducts.com. We will work with the carrier to resolve the issue and ensure you receive your order.
International Shipping At this time, we ship exclusively within the United States. International shipping is not currently available through RashelMiracleProducts.com.
Authenticity Guarantee All products shipped from RashelMiracleProducts.com are 100% authentic Official Dr. Rashel USA products — ECOcert COSMOS Natural certified, FDA registered, and manufactured to the highest quality standards. Beware of counterfeit products from unauthorized sellers.
Contact Us For any shipping questions, please contact us at: 📧 Admin@drrashelofficialstore.com 🌐 www.rashelmiracleproducts.com